Price Match Promise
Great equipment should come at a great price. Our Price Match Promise gives you confidence that you are getting excellent value without compromising on service, delivery or after-sales support.
Contact us before placing your order and, where the offer meets our Price Match conditions, we will match the competitor’s total delivered price.
💶 What Is Our Price Match Promise?
```Our promise is simple: if you find the same qualifying product at a lower total price from another reputable retailer, we will do our best to match that price before you place your order.
We compare the total delivered price, including any applicable shipping or delivery charges, so that you are comparing like for like.
```🟧 CUBO-Branded Products
```For CUBO-branded products, we may compare against an equivalent product where the specification, capacity, features, warranty and delivery service are genuinely comparable.
Where next-working-day delivery is included with the CUBO product, the competitor’s applicable delivery cost and delivery service will also be considered when comparing the total price.
```📦 Non-CUBO Brand Products
```For products from other brands, the competitor must be offering the exact same product, including the same model or manufacturer reference where applicable.
Where the competitor’s price meets the qualifying conditions, we will aim to match it.
📋 How to Request a Price Match
```Requesting a price match is quick and straightforward. Please contact us before completing your purchase.
🔎 What Information Do We Need?
```To help us verify your request quickly, please provide:
- A link to the same or equivalent product on the competitor’s website
- The competitor’s name
- The advertised product price
- Any shipping or delivery charges
- Any relevant terms, conditions or promotional requirements
✅ Price Match Conditions
```To keep our Price Match Promise fair and transparent, the following conditions apply:
- The competing retailer must be a legitimate and verifiable business operating within the EU.
- The competitor’s product must be in stock and genuinely available to order.
- For non-CUBO products, the product must be the exact same model or manufacturer reference.
- For CUBO products, the comparison product must be genuinely equivalent in specification, features, capacity and overall offer.
- The competitor’s total delivered price must be publicly available and verifiable at the time of the request.
- The price match must be requested and approved before the CUBO order is completed.
- The Price Match Promise cannot normally be combined with voucher codes, promotional discounts or other special offers.
- Price match requests are reviewed individually and remain subject to verification and approval.
🚚 We Compare the Full Offer
```The lowest advertised product price is not always the lowest overall deal.
When reviewing a price match, we may consider the complete offer, including:
- Product price
- Delivery charges
- Delivery timescale
- Product specification and included accessories
- Warranty and after-sales support where relevant
This helps ensure that the products and services being compared are genuinely like for like.
```⭐ Why We Offer a Price Match Promise
```As a European supplier of professional catering equipment, we want our customers to feel confident that they are receiving excellent value without having to compromise on service.
Our Price Match Promise reflects our commitment to competitive pricing, fast and reliable delivery, and dependable after-sales support.
```🔄 Updates to Our Price Match Promise
```We may review or update our Price Match Promise from time to time. The conditions shown on this page at the time a price match is requested will apply to that request.
```Found a Better Price?
```Send us the competitor’s offer before placing your order and we’ll check whether it qualifies for our Price Match Promise.
Email: sales@cubosupplies.com
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